REPAIRS, RETURN & CARE INFORMATION

Returns Policy

Products once sold cannot be returned OR exchanged. As our jewellery is handcrafted and made in limited pieces, we do not accept returns, refunds or exchanges once an order has been placed.  

We therefore recommend that you carefully check the product details, photographs and description before placing your order. If you need any assistance in choosing a piece, our team will be happy to help you before you purchase.

Repairs

Every TAD piece is carefully inspected and packed before dispatch. If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 48 hours of delivery on tadaccessories@gmail.com Or 9820707570, unboxing video will be required. 

We use the highest quality of plating and all our jewellery have a good life, however there is no guarantee or warranty on plating. No guarantee or replacement of broken stones after the product is delivered in sound condition. All queries regarding repairs will be handled on case to case basis and Unboxing video is compulsory to Initiate the process. There may be charges applicable. Incase the repair is not possible, we are not liable for any refunds or exchange.

Jewellery Care

• Store your jewellery in the pouch and box provided in a dry place away from humidity, moisture and extreme temperatures.
• Always wear your jewellery after applying any hairspray, lotions, perfume and makeup.
• Keep your jewellery away from soap water, salt water chlorine, chemicals and water.